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David of Wauwatosa, WI Verified Reviewer Verified Buyer
Original review: Aug. 11, 2022
Dealing with the Kohler team was very good. They were very professional. I had seen samples of stuff at the home improvement shows so I had an idea of what the material was like and they took us to a start to finish what the remodel would entail, the different options in terms of shower fixtures, the shower doors and other things like corners or built-in things of that nature. The best part was, unlike the others or the other presentation, it was very straightforward. They didn't hype. There were no high-pressure techniques in which they present you with an inflated price, and then lo and behold, they can discount it if you do it right then and there. Their pricing was comparable to the ultimate discounted price that the other vendor was offering. So, that was part one of their presentation. Ultimately, we went to the showroom and finalized our decisions on the options.
We went through everything and signed the contract. It was a little more than seven weeks from the time we ordered to the time the product was available. Their installers were very professional. There was an individual who came beforehand and did all the measurements so that they were aware of how our bathroom was set up. Then, we got a call the day before the appointment. The install took two days. We have carpeting and it was covered. They did everything to minimize dust and consulted us when there had to be a couple of minor tweaks. They're installing a whole new shower in what used to be a tough space and talked to us about that. Overall, exceptional is the only word that I could use to describe not only the workmanship, but the consultation during the process, and the ultimate end product.
KOHLER LuxStone Walk-In Showers response
Hi David, thank you for your review! We are thrilled that you had a positive sales experience with us. We strive to provide the best customer service by being informative, efficient, and courteous! We hope you enjoy your KOHLER LuxStone Shower for years to come!
3 people found this review helpful
Laura of Normal, IL Verified Reviewer Verified Buyer
Original review: May 11, 2022
The Kohler sales rep was very knowledgeable. The only downfall is there are no prices listed on the Kohler website. He looked at my bathroom situation here, and he said, “You're looking at about 20,000.” It was out of my budget. He was super nice to show me other options. I have lymphoma and it is in my bone marrow. I have a really hard time with my bones, like walking. He was really considerate of that. So, we had the shower pan and it’d be low. I already have a shower seat to take a shower with anyway. He made sure that I knew that Kohler came with two grab bars, which really helps a lot to get up onto the feet and then out of the shower.
He sent me the options of the different heads to make sure that I was comfortable with what they offered. He was very kind. He didn't seem high pressure. As a matter of fact, I had my adult son come to my house the day the guy came over in case he was one of those sleazy salesmen. But he was not. The installers were very professional and kind. They had to cut across my front yard, so they had grass on their feet. They taped paper on the hardwood floors to get to the bathroom. They did an excellent job. I got the rain shower thing as well as the handheld. They made sure that I was involved and asked, “How high do you want this? Where do you want your grab bars?”
Having two of the grab bars made all the difference from just the one on the side. Having the other one to pull up was fantastic. I love the fact that there are the two showerheads ‘cause sometimes you just wanna sit in the chair and have the rain fall on you. But the only disappointing thing, and it could be just my water pressure, is when you have them both on, the handheld and the thing, the pressure is not fantastic. But I opted for additional shelves in the other corner ‘cause it comes with two shelves and I got four. It’s nice to have the extra storage. It's been delightful.
KOHLER LuxStone Walk-In Showers response
Laura, thank you for your feedback. We are so glad that you found the representative helpful and that the installers were efficient. We are happy that you enjoy your KOHLER LuxStone shower and that our safety grab bars and shower seat have made your shower routine easier. Thank you again for sharing your experience with us. Have a wonderful day.
8 people found this review helpful
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L. of Or, OR Verified Reviewer Verified Buyer
Original review: March 9, 2022
I called multiple companies and Pacific Bath was the most professional and timely in getting back to me. The representative who came to sell the product did a great job explaining everything and brought samples and showed me the various materials. He went over everything with me. We told him we were on a budget and he went out of his way to work with us to do that budget. When the technicians came to install, they did a great job as far as they wore masks and introduced themselves. They were very professional. There were a few glitches. They ran into some problems in the bathrooms through no fault of their own. I did call the supervisor regarding my concern about that and he responded quickly with a solution that satisfied me and also worked evidently with them to get the problem resolved. Then they followed up with me afterward. So from start to finish, Pacific Bath did a really good job.
The contrast in color between the shower caddy and the shower walls could be better. The shower walls are more of white and then the caddy is a off-white, yellow-looking. The shower caddy was not something that we purchased. It doesn't match the shower very well. I did not know that when I was going to get installed. They gave us that to make the glitch work. So that was something that was thrown in that we were not charged for. Overall, Kohler has high quality of materials. But one thing that was very frustrating was that they want the technicians to come and that the consult is free, but they will not give you any kind of parameters for cost. I was shocked at the price. So there should be more transparency there.
KOHLER LuxStone Walk-In Showers response
Linda, thank you for your review. We are so glad that you had a positive sales and installation experience with us from start to finish. Our team strives to be informative, courteous, and efficient to give you the best customer service. Many factors influence the cost of your shower, including the features and accessories you choose, your home’s plumbing, local permits, installation, and more. Because of this, we can only provide a price after a free design consultation. If you have additional questions about your LuxStone shower, do not hesitate to contact our customer service team at (800) 990-4741 or visit https://www.kohlershowers.com/contact/service/.
2 people found this review helpful
Jim of New Suffolk, NY Verified Reviewer Verified Buyer
Original review: Feb. 23, 2022
I called Bath Fitter and Kohler both and decided on Kohler. They were better. Shannon was my salesperson and she was excellent. She was very informative. I was very impressed. The installation was a breeze. These guys were in and out of here. They worked in a day. They left the place sparkling clean. They did a magnificent job. I’m very pleased.
As far as the product itself, it's not just acrylic. It's got stone mixed in it, which is really sweet. Everything was absolutely super, which Bath Fitter didn't offer. There were unknowns that made me a little bit uncertain about that because they said, “Well if we open this up or that up, we're not responsible for this or that.” Whereas Kohler said, “We take care of everything. You don't have to worry about anything.” They certainly did. They removed the old tile and all the old equipment. They took it out very carefully that I was able to give it to someone else who needed them. They were so good at making sure that everything came out absolutely perfectly. The quality is unbelievable.
The best feature is that the entire system has a lifetime warranty. Kohler is something that people should look into if they need to remove their tubs and put in full showers. What they did for me, which I thought was really nice is, because I’m a veteran, they took $1,000 off. They also gave me a free seat that they normally charge about $500.
KOHLER LuxStone Walk-In Showers response
Hi Jim, thank you for your review. We're so happy to hear that you enjoyed your experience from start to finish. We are thrilled to hear that you are enjoying your KOHLER LuxStone walls. Our walls are made of engineered crushed stone for enhanced durability, stain resistance, and easy cleaning. We hope you enjoy your new KOHLER LuxStone Shower for years to come. Thanks again!
3 people found this review helpful
Andrew of Woodridge, IL Verified Reviewer Verified Buyer
Original review: Feb. 22, 2022
The salesperson was very, very knowledgeable on the product. I definitely learned some things about it, since I had some preconceived notions, and I was very impressed with what it was. For this house that I'm in right now, I wanted something that felt more custom and the Kohler product really resonated with me almost immediately that I could really achieve that goal and not bankrupt myself doing it. The installation was great. The crew worked very hard. They had a couple of obstacles, which I totally expected. But they were very open about their communication. They were very great guys. They were clearly very knowledgeable and had done this before. I was totally impressed and pleased with their work, and also just how they treated me as a customer.
It's amazing what a great change the shower makes in the bathroom, but also it's a really good product. It's absolutely the right product for this particular application. I have no doubt in my mind that as a Kohler product it's gonna withstand the test of time and if anything were to happen, Kohler will stand behind it. I really had a lot of questions for the installers and for the company that did the work, and they really made me feel very comfortable that this is something that they do a lot. They're the only ones who are authorized by Kohler to work with their product and that it's gonna do everything I want it to do, which is really to be aesthetic, but also to be functional.
KOHLER LuxStone Walk-In Showers response
Andrew, thank you for your review. It is wonderful to hear that you had a positive sales and installation experience with us. We are thrilled that your new walk-in shower design adds beauty to your bathroom and is tailored to your needs. We hope you enjoy your KOHLER LuxStone Shower for years to come!
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Tatiana of Lake Placid, NY Verified Reviewer Verified Buyer
Original review: Nov. 4, 2022
The rep was good and nice. There were two contractors that came over at 9 AM. They got everything unloaded, and then they started demolition. The quality of work was great. It's a really nice shower. It looks great. It's a lot bigger than the shower we had. It's a lot nicer too and it's working really well. But the process from when the guy came to our house to sell us the stuff to when it was installed was way too long. He came in April and he said it would take 12 to 18 weeks. But we didn't get it installed until the middle of September.
KOHLER LuxStone Walk-In Showers response
Tatiana, thank you for your review. We are so glad that your sales representative was communicative and the installer was prompt and efficient. We hope you enjoy your new walk-in shower for many years to come. Take care.
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Latha of San Jose, CA Verified Reviewer Verified Buyer
Original review: Oct. 21, 2022
We were looking for converting our bathtub to a stall shower. We wanted something more natural. The best thing we liked about KOHLER LuxStone is it's a natural crushed stone, as opposed to other plasticky material. However, it took us quite a bit long for the whole thing. We placed in April, but we got the project done quite late. But I don't think they could help it either because everything was delayed. But otherwise, they were all prompt and responsive, no complaints there. The installation was good. Two guys came in and they covered the floor. They were very polite and responsive in taking feedback. Whatever we asked, they would reply back. We are enjoying the shower. It's good.
KOHLER LuxStone Walk-In Showers response
Hi Latha, thank you for your review! We are so glad that you had a positive sales and installation experience with us! We are thrilled that you love your KOHLER® LuxStone® shower with its stone-inspired walls! We hope you continue to enjoy your walk-in shower for years to come. Take care.
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John of New Castle, DE Verified Reviewer Verified Buyer
Original review: Oct. 6, 2022
Our showers were really getting bad. It was leaking. So, I went on the internet and Kohler popped up. We've got Kohler toilets and faucets. So, I went with them. Their rep was great. It took about four weeks to get things done. Initially, it was gonna take 16, but they said they’d push through and because we only got the standard, they were able to push it through. So, I was really appreciative of that. I watched the installers, and they did the work in one day. It was really great craftsmanship. I was really impressed. The only thing is they said the base was supposed to be a non-slippery surface, but it was slippery. So, we ended up getting a bath mat.
KOHLER LuxStone Walk-In Showers response
Hi John, thank you for your review! The KOHLER® LuxStone experience is designed to make the shower enclosure remodel as convenient as possible, and it is wonderful to hear that you had an excellent sales and installation experience with us. We are glad that you enjoy your KOHLER LuxStone shower, and thank you for sharing your experience with us. Have a nice day!
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Dan of Brewerton, NY Verified Reviewer
Original review: Sept. 28, 2022
Rubber guide for doors moves which causes doors not to close, and glass doors hit each other. Bad design for door openers. One knob for each door, should be 2, so you have one to get out. Got a 32” floor pan, so too narrow when you get grab bars and shelf.
KOHLER LuxStone Walk-In Showers response
Thank you so much for your review, Dan. Every customer’s opinion matters to use as we are continually striving to improve our service. We would appreciate it if you could contact us at (800) 990-4741 or visit https://www.kohlershowers.com/contact/service/ to let us know what we could do to make your experience better. Thank you!
2 people found this review helpful
Thomas of Toms River, NJ Verified Reviewer Verified Buyer
Original review: Sept. 23, 2022
Kohler is great. There was a delay in getting materials, but they kept me constantly informed as to what was going on with that. The day of installation was very smooth. They were timely and thorough. They cleaned up the area nicely. I'm very happy.
KOHLER LuxStone Walk-In Showers response
Hi Thomas, we are pleased our team was prompt and efficient during the installation process. We appreciate the time you took to share your experience and are glad you are happy with the results. Have a nice day!
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FAQs
How much does kohler LuxStone cost? ›
Roll-In Or Walk-In Showers
KOHLER offers the LuxStone shower as another safe and beautiful walk-in solution for those who have mobility challenges or are not ready to purchase a walk-in tub. You can expect to pay between $5,000 to $30,000+ for a roll-in or walk-in shower without installation.
What is LuxStone? This is an engineered stone composite material exclusive to top manufacturer, KOHLER®. LuxStone is made up of authentic crushed marble and fiber strands that are designed for durability and long-lasting performance.
Is LuxStone cheaper than tile? ›LuxStone by Kohler is an exciting development in shower wall design. It offers low porosity, low maintenance, high durability, and easy installation at a much more affordable cost than tile or granite.
Is Kohler a good shower brand? ›Best shower head overall: Kohler Forte Shower Head
Delivering a powerful rainfall spray, comprised of big, full droplets of water, the shower head's main “full coverage” setting is all-encompassing and perfect for daily use.
Walk-in showers can cost between $8,500 (for a smaller walk-in shower without glass panels) and $20,000, depending on the materials chosen, number of shower heads, and design. This is higher than the cost of a normal shower, which ranges between $2,622 and $9,326.
How much should I pay for a walk-in shower? ›To get in on this bathroom trend, the average walk-in shower cost is $6,641, with the range starting at $3,121 on the lower end. The actual cost of installing a walk-in shower during your bathroom update depends on various factors. Keep reading to learn more about what it costs to add a walk-in shower to your bathroom.
Can I install Kohler LuxStone myself? ›Unlike other materials you can install yourself, the non-porous, stain-resistant walls make cleaning and maintenance a breeze. The shower walls are also designed precisely to fit your space based on the measurements your KOHLER Authorized Dealer took during your design consultation.
Does Kohler still make LuxStone? ›Pacific Bath Company is a proud provider of the KOHLER LuxStone Shower System, one of the top brands on the market today. Our certified installers ensure a seamless fit, and our company-wide dedication to customer satisfaction means you're getting a courteous remodel that's minimally disruptive and reasonably priced.
What colors does LuxStone come in? ›- Calacatta Crema.
- Cintilante Bluette.
- Ice ™ Grey. It is a soft shade of grey that acts as a neutral and a modern alternative to white.
- White. This neutral works in traditional or contemporary shower designs and allows for total freedom in decorating.
- Biscuit. ...
- VeinCut Dune. ...
- CrossCut Dune.
- White Brick.
Acrylic is the best system to use for shower walls because it is the safest, least high maintenance, and easy to install, meaning your shower could be done in as little as one day. Acrylic is one of the most durable materials used in the shower construction industry, and for good reason.
What is the best shower flooring? ›
Porcelain tile is often the best choice for a number of reasons. First, porcelain is extremely durable and it can withstand heavy traffic. Second, it is resistant to moisture and mold, making it an ideal choice for a wet environment. Third, porcelain tile is easy to clean and maintain.
What is LuxStone shower walls? ›LuxStone shower walls are made of durable blend of crushed stone and other natural materials to provide reinforcement. When combined, they make a surface that is stronger and lasts longer than tile, acrylic and other common bath and shower surfaces.
What brand is comparable to Kohler? ›Kohler competitors include American Standard Brands, Generac Power Systems, Laurel & Wolf and Renoviso. Kohler ranks 1st in CEO Score on Comparably vs its competitors.
Is Kohler high quality? ›A privately held, family-owned, and operated U.S. manufacturer of an enormous line of very good to excellent kitchen and bath fixtures since 1873, Kohler has been a consistent innovator in the plumbing and sanitary-wares industry.
What are the cons of a walk-in shower? ›Taking hot showers in walk-in showers raises your bathroom's humidity and moisture levels, which leads to eventual mold growth. Homeowners should also note that water can splash on their bathroom's other parts as the walk-in shower is used, leading to a messy or slippery bathroom.
What is the best size for a walk-in shower? ›The average walk-in shower in the U.S. measures 60" x 30", though size options can vary widely, typically up to 60" x 42" for a rectangular shower and 42" x 42" for a square one. For smaller bathrooms, most experts recommend a shower enclosure no smaller than 36" x 36".
Does a walk-in shower devalue your home? ›In general, removing a tub and installing a well-appointed walk-in shower also increases the value of a home. Removing your only tub to install a walk-in shower can make your home's value take a hit because most prospective homebuyers, especially families with small kids, want at least one bathtub.
How much does it cost to remove a tub and install a walk-in shower? ›The cost to convert your bathtub to a shower during a bathroom remodel ranges from $1,200 to $8,000, with an average cost of $3,000.
How long does it take to do a walk-in shower? ›On average, a Premier Care bathroom installation takes around four days to complete. The installation time differs for everyone depending on the product, the fitting difficulty and any additional design features.
What are Kohler shower walls made of? ›The walls were designed for easy installation with our joint system. They fit standard showers, and they can easily accommodate custom spaces. The walls are manufactured from Serica™ - a proprietary composite material designed to be durable with a matte finish that suits any décor.
What is the difference between a walk in shower and a roll in shower? ›
A roll in shower has a wide opening and low threshold, which would make it wheel chair accessible. A walk-in shower is what you think of as the traditional stand alone shower where you walk in (not where it is part of the bath tub and you "step in."
How much does it cost to install a walk in shower in a bathroom? ›The average cost to install a walk-in shower is between $1,000 and $12,000, with a national average cost of $7,500. A basic pre-fabricated unit can cost as little as $1,000, while a custom unit can cost as much as $6,500 to $12,000.
What is the cheapest way to redo a shower? ›If you're on a slim budget, then having an acrylic or fiberglass shower wall panel is most affordable than installing new tiles. Shower wall tiles are much expensive for both material and labor. It also takes longer hours for the personnel to finish tiling your entire shower wall and floor.
What is a luxurious shower size? ›As for size, your shower should be at least three feet square and have a wide entry, so there's ample room to get in and move around. Designer Mary Jo Peterson, CKD, CBD and a universal design specialist in Brookfield, Conn., says 42 by 60 inches is even better, particularly for showers that have no door or curtain.
How much does it cost to install new shower? ›Normal range: $3,436 - $10,793. The average cost to install a shower is $7,113 , but varies depending on any changes to your existing bathroom layout. Whether you're converting a tub into a shower or simply upgrading your existing unit, there's a niche shower type for you.
Should shower walls be matte or glossy? ›Dirt, smudges, soap scum. The advantage of a matte surface is it conceals dirt and doesn't make smudges and fingerprints scream out at you (like gloss). The rough texture in ceramic or stone tiles can be harder to clean, however. Perhaps, the best of both worlds is to use a matte finish in a non-porous material.
What stone is best for shower walls? ›Slate is among the most commonly used stone in showers. It is available in a variety of rich colors, from traditional slate gray to warm terracotta. Just be sure to choose the right kind of slate, as some varieties are more prone to flaking and deterioration.
Which shape of shower is best? ›Rectangular or a square shower area tray suits best for a recess or alcove. The quadrant showers are also good options for smaller bathrooms. This curved enclosure fit easily into any right-angle corner, with easy sliding doors.
What are the best shower walls to prevent mold? ›Acrylic / Fiberglass
With affordable acrylic materials, these walls are chip, peel, crack and fade-resistant as well as mold and mildew-resistant. Because these walls are a mold, they are very easy to maintain and to keep clean.
Porcelain tile is our number-1 choice for showers because of its diversity, durability, and water-resistance. Unlike some other tile materials, porcelain doesn't have any pores, which prevents the buildup of mildew and soap scum.
What is the best shower flooring for seniors? ›
Rubber flooring is a wonderful option for seniors because it is slip-resistant even when it is wet, making it the safest choice. Another great benefit is its absorbency. If someone were to fall on rubber flooring, it would most likely be less painful than hard surfaces.
What is the best color for shower floor? ›If your bathroom is warm, good colors to go for are shades of bronze, biscuit, or almond, and if your bathroom is cool, grey, silver, and nickel will work best. White is, of course, the most common choice - this looks naturally elegant and will complement most bathrooms.
Is FlexStone good for shower walls? ›FlexStone is well-suited for bathroom wet-wall applications, such as tub and shower walls, splashes, skirts, trims, shampoo and soap shelves, cubbies and more. Unlike tile grout and natural stone, FlexStone won't mold or mildew and is easy to clean.
Is granite a good choice for shower walls? ›Granite is a wonderful choice for a shower because it is resistant to certain substances found in modern hygiene products often used in the shower. Since granite is a common choice for bathroom counters, many homeowners choose it for the shower as well.
How much does it cost to install a free standing shower? ›Price of Installing a New Walk-In Shower
A walk-in shower can range from $750-$6,850*. This price varies depending on what you're looking for in terms of size and parts. If you're looking for a custom shower, with an expensive door, faucet, and need to add plumbing, your simple shower can dramatically raise the price.
An electric power shower is an ideal choice if your property has a gravity-fed system, as the built-in pump provides a welcome boost to the flow rate. Unlike regular electric showers which heat the water via a hot element, power showers feed on a stored hot water system.
What is a 3 star rated shower head? ›The higher the rating, the more water-efficient the shower head. This means the shower head uses less water, which will save you money. For example, a standard shower head uses up to 25 litres per minute, whereas a WELS 3-star rated shower head uses as little as 7 litres per minute.
Is Kohler a German company? ›Kohler Co., founded in 1873 by John Michael Kohler, is an American manufacturing company based in Kohler, Wisconsin. Kohler is best known for its plumbing products, but the company also manufactures furniture, cabinetry, tile, engines, and generators.
Which is better quality Grohe or Hansgrohe? ›While Grohe focuses on classic designs, practice and though out for a great safety for users. Hansgrohe favours an original, even extravagant design, the reduction of water used, and innovations. Whether you choose to put your trust into Grohe or Hansgrohe, both offer products featuring high quality and durability.
Is Moen the best? ›In fact, Moen has received the Lifestory Research® America's Most Trusted® award as America's most trusted faucet brand for the past six consecutive years. Moen offers a variety of faucets at several price points while continuing to provide elegant design.
Who is better Kohler or Delta? ›
So what truly sets apart Delta and Kohler? It ultimately comes down to consumer opinions, but more-so brand preference and availability. Some buyers choose to purchase Delta because they believe Kohler is more expensive, while others buy Kohler because they've heard Delta is poorly made.
Is Kohler made in China? ›So far, Kohler has 10 factories in Chinese more than 500 regular exhibition hall and more than a dozen flagship store.
Can I install Kohler Luxstone myself? ›Unlike other materials you can install yourself, the non-porous, stain-resistant walls make cleaning and maintenance a breeze. The shower walls are also designed precisely to fit your space based on the measurements your KOHLER Authorized Dealer took during your design consultation.
How much does a Kohler steam shower cost? ›Kohler Multi Functional Steam Room, For Bathroom, Size: 1630x1630x2200 Mm at Rs 250000 in Chandigarh.
How much does it cost to install a full shower? ›Normal range: $3,295 - $10,450. The average cost to install a shower is $6,852 , but varies depending on any changes to your existing bathroom layout. Whether you're converting a tub into a shower or simply upgrading your existing unit, there's a niche shower type for you.
How much does a high end shower cost? ›HomeAdvisor. According to HomeAdvisor, the average cost for a shower remodel is $300 to $3,000. The luxury version will run you $5,000 to $15,000, while the economical version will run you $200 to $8,000.
What are LuxStone walls? ›LuxStone shower walls are made of durable blend of crushed stone and other natural materials to provide reinforcement. When combined, they make a surface that is stronger and lasts longer than tile, acrylic and other common bath and shower surfaces.